General Problems and Inquiries
If your model arrives with damage or there is any other issue, the best thing to do is to call our support team. They take care of all of our warranty repairs and they are all swell guys. The toll-free number is 1-855-LRC-6917 (1-855-572-6917) (outside North America, + 1 905-474-3314 or 905-474-3324).
41-N-11 Inside Swinghanger Trucks
Some cars are equipped with 41-N-11 trucks, also known as Inside Swinghanger trucks. These trucks have a longer wheelbase than the Outside Swinghanger trucks (type 41-BNO-11) that we also fit underneath our Super Continental Line Passenger Cars. Because of this, these trucks may need to have their ends snipped off in order to operate on curves between 22" and 28" radius. They will not operate on curves tighter than 22" radius without more major modifications to your car. It is best to test the car on your tightest curve, and cut off the ends if they bind on the underframe. Use a small pair of nippers or flush cutters, and snip off the ends at the grooves. You will need to remove the trucks from the cars before attempting this.
Click links below to view an exploded parts diagram. Please refer to these part numbers when requesting replacement parts.
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