Do NOT use MRC 1300-series DC controllers with any of Rapido's locomotives. The RailPower 1300 is notorious for voltage spikes and it WILL destroy your locomotive. There is no “if” about it. We will try to help you if we have the parts, but we are not responsible for locomotive damage due to voltage spikes in your power supply. As well, we will not repair any locomotive damaged by an MRC 1300-series controller (or any other "train set" DC controller) unless you have retired the controller. Otherwise the damage will soon reoccur. “Train set” DC controllers should not be used with any modern model locomotives.
If your model arrives with damage or there is any other issue, the best thing to do is to contact our support team. They take care of all of our warranty repairs and they are all swell guys. The toll-free number is 1-855-LRC-6917 (1-855-572-6917) (outside North America, +1 905-474-3314 or 905-474-3324). You can also email us – click here.
Our DC FP9As are DCC-ready and come equipped with a 21-MTC plug for easy DCC decoder installation.
If you operate with a Digitrax DCC system and your DCC loco does not seem to be responding as it should, please try the fix described below before contacting us. It may save you some time and aggravation! Apparently, some Digitrax systems store the address of every single loco that they’ve ever used on them, and regardless of whether the loco was dispatched or not. Once this memory fills up, any new locos that attempt to be used by that system exhibit very unusual behavior including non-working functions and odd responses. The solution to this is easy. All you need to do is clear the memory in your system. This is done by clearing slot #36; see the instructions below. Once you’ve done this, you’ll likely find that your loco operates exactly as you expected it should. General Instructions for Closing Command Station Option Switches (for specific instructions for your command station and throttle, see the instruction manual for your equipment):
For more information, see this page from Digitrax’s web site.
Click here to download. File is configured for a LokPilot V4.0 DCC. 54615
All of our FP9As come equipped with ditch lights either factory-installed on the model or as optional detail parts. In DC, the ditch lights should function automatically, while in DCC they are activated by pressing F6 on your DCC controller. We are aware of a number of models which were manufactured with internal light boards which did not have LEDs fitted for the ditch lights. If the ditch lights on your unit do not illuminate, please contact us and we will provide you with the necessary parts or help to get your locomotive’s lighting working as it should.