If your model arrives with damage or there is any other issue, the best thing to do is to call our support team. They take care of all of our warranty repairs and they are all swell guys. The toll-free number is 1-855-LRC-6917 (1-855-572-6917) (outside North America, +1 905-474-3314 or 905-474-3324).
Click links below to view an exploded parts diagram. Please refer to these part numbers when requesting replacement parts.
Some cars are equipped with 41-N-11 trucks, also known as inside swinghanger trucks. These trucks need to have their ends snipped off in order to operate on curves between 22" and 28" radius. They will not operate on curves tighter than 22" radius. It is best to test the car on your tightest curve, and cut off the ends if they bind on the underframe. Use a small pair of nippers or flush cutters, and snip off the ends at the grooves. You will need to remove the trucks from the cars before attempting this.