Do NOT use MRC 1300-series or "Train set" DC controllers with any of Rapido's locomotives. The RailPower 1300 is notorious for voltage spikes and it WILL destroy your locomotive. There is no “if” about it. We will try to help you if we have the parts, but we are not responsible for locomotive damage due to voltage spikes in your power supply. As well, we will not repair any locomotive damaged by an MRC 1300-series controller (or any other "train set" DC controller) unless you have retired the controller. Otherwise the damage will soon reoccur. “Train set” DC controllers should not be used with any modern model locomotives.
The N Scale Rapido TurboTrain is equipped with a Next18 connector, the newest NMRA standard for N Scale decoders. At the moment, Rapido does not sell a pre-configured decoder for the N Scale TurboTrain. Please note that you are responsible for all function mapping on the decoder. Rapido is unable to assist customers with function mapping decoders not sold by Rapido.
If your model arrives with damage or there is any other issue, the best thing to do is to contact our support team. They take care of all of our warranty repairs and they are all swell guys and girls.